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Manager-Solutions Consulting - Mandarin speaking

Singapore, Singapore

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Description 

Xandr is seeking a bright, highly motivated and skilled Solutions Consultant (Singapore based) to develop our engagement with clients of Xandr Monetize across Asia. The Solutions Consultant (SC) is responsible for working with our clients to retain and grow their businesses through identifying and solving problems to ultimately make their business successful. SCs develop a deep understanding of the Xandr platform, provide business consultation, cultivate client relationships, identify business opportunities within existing accounts and drive revenue by delivering against client and Xandr business objectives.

The successful candidate is able to independently operate across a range of disciplines both identifying strategic development opportunities and solving technical challenges in order to guide the client in the ever-changing and highly complex world of digital advertising. 

If you are passionate about a culture of learning and teaching, love to constantly challenge yourself in addressing big and systemic problems and believe in not only serving customers, but also empowering them, then Xandr might be the right challenge for you! 

About the team:

The Rest of Asia (RoA) team is a motivated and results-oriented team that helps bring Xandr’s digital advertising products to market. Our focus is building our clients’ businesses through leading-edge technology solutions, intuitive and effective ad serving tools, and strategic business consulting. We cover the gamut of developing new opportunities through to nurturing existing client relationships with a wide range of publishers and advertisers to help them to manage and grow their digital advertising business. We’re passionate about expanding the Xandr business into new markets and growing and developing teams. Our team is seeking innovative, passionate, and collaborative people who can cultivate strong client relationships, meet sales quotas, identify strategic partnership opportunities and foster awareness of our products.

About the job 

  • Deeply understand our customer’s business to consult and play a role in driving adoption of Xandr technologies, especially Xandr Monetize 
  • Become a product and domain expert for Xandr’s publisher solutions, and share that expertise with customers
  • Analyze performance to offer recommendations and design solutions to enhance yield and identify new revenue opportunities
  • Implement our latest product offerings with customers, troubleshoot product issues and collaborate with internal teams to resolve customer issues
  • Operate independently while carefully balancing the need for Product Support and Solution Consultants where opportunities have significant revenue opportunity and high technical complexity, while ensuring best-in-class client service


Qualifications:

  • Fluent in English and Mandarin to communicate effectively with external clients. Cantonese is a plus

  • Relevant experience in the digital sector, preferably 3-5 years

  • Experience working for/with publishers and / or broadcasters in Asia preferred

  • Demonstrable passion for learning advertising technology solutions including, online media selling, SSP business models and platforms

  • Passionate about working in a fast-paced and evolving environment

  • Excellent analytical and problem-solving abilities, along with an ability to collaborate cross-functionally with technical and non-technical teams

  • Outstanding communication, presentation and organizational skills; process-oriented, yet entrepreneurial

Beneficial tech skills (if you don't have all of them, you can learn them at Xandr):

  • Internet technologies such as HTML, CSS, JavaScript, PHP, web servers, and other internet/networking-related protocols

  • SQL scripting and relational databases

  • APIs, particularly RESTful is helpful

About you:

  • You are passionate about a culture of learning and teaching

  • You love challenging yourself to constantly improve and sharing your knowledge to empower others

  • You are the type of person who takes risks when looking for new and creative solutions to complex problems

  • You care about solving big, systemic problem

  • You look beyond the surface to understand root causes so that you can build complete and long-term solutions for clients

  • You believe in not only serving customers, but also empowering them by providing knowledge and tools


Job ID 2109434X Date posted 05/16/2021
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