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Senior Solutions Consultant- DSP

New York

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Description:

The Xandr Senior Solutions Consultant for the DSP is the main technical resource for our largest North American Buyside clients, responsible for supporting the way our customers utilize Xandr technology and products. They do this by leading integrations/implementations, providing technical consulting/expertise, and assisting in/influencing the early stages of product development. They will service our DSP and Curate clients, with a large emphasis on CTV, Identity, Political, APIs, custom algorithmic and attribution models, log level data, and more.


About the team:
The broader Customer Success team is a critical function inside our North American Go-To-Market (GTM) engine, providing the right services and advisory teams across the entirety of the customer lifecycle on both the Buyside and Sellside.

Solutions Consultants are the largest team inside Customer Success; we are a diverse group of problem solvers with boundless technical curiosity. We work closely with Sales, Account Management, Product, Product Support, and Engineering. We build trusted client partnerships that produce mutual wins through spirited collaboration, intrinsic empathy, and a readiness to challenge the status quo. We look for people who are consultative, analytical, technically minded, and passionate about helping others.

About the job:

  • Become a Buyside product and domain expert
  • Serve as the primary technical contact for our top tier buyside clients, proving an understanding of their business, leading technical scoping, and providing technical expertise and solutions as required
  • Lead relevant projects for our top clients, including API integrations, LLD (log level data) requests, data onboarding, custom tool development, advanced troubleshooting, and more
  • Work closely with Product and Engineering in the GTM process for product launches by testing new products and features, aggregating client feedback and influencing product development
  • Assist in mentorship and training of more junior Solutions Consultants; help enable internal client-facing teams as necessary
  • Help build the Buyside Solutions Consulting practice, including developing best practices, customer facing assets, and internal documentation
  • Collaborate often with Sales, Account Management, Sales Engineering, Product, Product Support, and Engineering in order to provide deliverables and consultative solutions to our clients

Qualifications:

  • 5-8 years of work experience in a Solutions Consultant or Technical Account Management role with client-facing and advisory experience
  • Buyside programmatic experience preferred (DSP, Ad servers, APIs, PMPs & Programmatic Guaranteed, etc.)
  • Excellent troubleshooting, analytical, and problem-solving abilities
  • Outstanding communication (verbal and written), presentation, and organizational skills; process-oriented yet entrepreneurial
  • Proactive approach; confidence to work cross-functionally across multiple teams/disciplines
  • Ability to prioritize and deliver against multiple, simultaneous projects/tasks
  • Proficiency with data analysis and manipulation in Excel
  • Proficiency in MySQL, APIs, and Python

About You:

  • You believe in not only serving our customers, but also empowering them by providing knowledge and tools
  • You look beyond the surface to understand root causes so that you can build long-term solutions
  • You look for novel solutions to complex problems and are not discouraged easily when facing roadblocks
  • You are comfortable working in ambiguous situations and are not afraid to ask questions to get the clarity you need

Our Perks

  • Comprehensive healthcare coverage
  • Flexible time off including volunteer days, vacation, and holidays
  • Professional development resources and education reimbursement
  • Paid parental leave
  • Fitness reimbursement
  • AT&T internet/phone and HBOMax discounts
  • 401k with company match

Our Culture

Xandr strives to foster a diverse, inclusive and engaging work environment. Our inclusivity in action includes:

  • Staying connected and embracing this new normal as we work from home - we may be social distancing but we're #InsideTogether
  • Creating meaningful change for our communities and pathways for future generations of diverse talent through our employee volunteerism efforts
  • Sharing insight and stories on what it’s really like to work here
  • Partnering with organizations to support our commitment to women’s advancement in tech
  • Providing accommodations for persons with disabilities, both for interviewees and for employees. Should you require an accommodation, please let us know and we’ll make arrangements


Awards

Xandr, its products and its executives have received several prestigious awards. In 2020 alone, Cablefax's annual The Faxies awards named Xandr’s EVP and GM Innovator of the Year and the Xandr technology organization Tech Team of the Year. In the same year, seven female executives were included in the Cynopsis list of Top Women in Media, and several of its products, innovations and client partnerships were recognized by esteemed outlets globally, including AdExchanger, Digiday, The Drum, ExchangeWire and Cynopsis. Concurrently, the company’s dedication to corporate social responsibility was recognized in Fast Company’s 2020 World Changing Ideas issue. Xandr was also included on Business Insider's Hottest AdTech Companies list in 2019 and 2018. 

Xandr is an equal opportunity employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

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Job ID 2153383X-1 Date posted 11/29/2021

Benefits

  • Family Policies Family Policies
  • Employee Assistance Program & Wellness Employee Assistance Program & Wellness
  • Travel Insurance Travel Insurance
  • Paid Time Off Paid Time Off
  • Family Lunch Family Lunch
  • Tuition Aid Program Tuition Aid Program
Career Areas

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