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Programmatic Account Manager

Chicago, Illinois

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What part will you play?

As a Programmatic Account Manager you will assist our sales organization and drive revenue across WarnerMedia’s programmatic products working directly with our strategic key accounts including buyers at agencies, client direct, and DSPs to activate demand.

You will play an integral role in supporting the WarnerMedia sales team with planning, strategizing, executing and monitoring all programmatic deals.  The account manager will serve as our programmatic partners’ day-to-day contact providing superior customer service leading to revenue retention, growth, and renewals.

What will you be doing?

  • Responsible for deal setup, optimizations, reporting and daily management of PMPs using the Xandr Monetize & SpotX SSPs.
  • Build, maintain and manage deep relationships with Agencies, Trading Desks, DSPs, networks, and all demand sources
  • Provide high level of customer service to WarnerMedia sales and clients with effective communication, timely responses to requests and proactive resolutions to potential issues.
  • Help strategize and respond to RFPs, client programmatic deal requests, and general capability inquires based on client’s criteria, KPIs, and targeting parameters. 
  • Manage and closely monitor WarnerMedia’s  PMP deal health to ensure optimal delivery, provide bid recommendations and maximize revenue across all of our programmatic products
  • Develop deep understanding of WarnerMedia’s programmatic OTT/CTV offering, strategy, best practices, capabilities, and products to educate and evangelize both internally and externally serving as a programmatic subject matter expert
  • Work closely with cross-functional teams to drive programmatic revenue growth - Sales, Product Marketing, Sales Operations, Inventory


What do we require from you?

  • 5+ years experience in digital advertising, with at least 1 year in programmatic ecosystem
  • Expertise in working with SSPs, DSPs, ad servers, and other optimization platforms
  • Proven track record of growing accounts by forging strong relationship with clients, understanding their objectives and recommending best strategies.
  • Outstanding troubleshooting, analytical, and problem-solving abilities
  • Ability to work well with others and collaborate cross-functionally in a fast-paced environment
  • Strong experience working in MS Office and Excel including pivot tables and manipulation of large data sets.
  • Strong written and oral communication skills
  • Exceptional organizational skills, while paying close attention to detail
  • Demonstrates ability to continuously learn and incorporate feedback to improve workflows and processes
  • Able to prioritize work based on strategic value and manage multiple account challenges at the same time

Job ID 2117292X-2 Date posted 03/25/2021
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